PRIVACY POLICY
1. Information We Collect
Information You Provide Voluntarily
We may collect information that you choose to provide, including:
- Name
- Email address
- Shipping and billing information
- Messages submitted through contact forms
- Newsletter or “Inner Circle” sign-ups
- Crowdfunding-related information
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Referral sources
- Time spent on the website
This information helps us improve the website experience and understand how visitors interact with our content.
2. How We Use Your Information
We may use the information we collect to:
- Provide customer support
- Respond to inquiries
- Send newsletters and updates
- Share crowdfunding or product launch information
- Process purchases and fulfill orders
- Improve our products, services, and website experience
- Prevent fraudulent or unauthorized activity
We do not sell your personal information to third parties.
3. Email Communications
If you subscribe to our mailing list, join the “Inner Circle,” or otherwise provide your email address, you may receive occasional emails related to:
- Product launches
- Puzzle releases
- Kickstarter or crowdfunding updates
- Promotions or special offers
- Community announcements
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
4. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
We may use third-party analytics services such as:
- Google Analytics
- Meta Pixel
- Email marketing analytics tools
These tools may collect anonymized usage information to help us improve our website and marketing efforts.
You can disable cookies through your browser settings if you prefer.
5. Third-Party Services
We may work with trusted third-party providers for services including:
- Payment processing
- Crowdfunding platforms
- Order fulfillment and shipping
- Email newsletters
- Website hosting
- Analytics and marketing tools
These third parties may process your information according to their own privacy policies.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent from marketing communications
To make a request, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Information
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Encrypted Pieces Studios
Email: ricardo@encryptedpieces.com
Encrypted Pieces Studios believes curiosity should be rewarded — including transparency about how your information is handled.